A happy customer

A happy customer

Gentlemen, It is not very often in this day and age that a business takes the time and effort to perform a truly extraordinary service. One such company is carignan Watch company. From the moment I first contacted Carignan watch company via email, I received prompt and curteous assistance. Upon my arrival at their store, i was greeted and made to feel welcome. Prior to contacting Carignan, I visited several watch dealers in the Portsmouth NH area. I was told that the watch I owned (Tag Hauer Aquaracer) would have to be sent out for repair that could take up to six weeks and cost upwards of $250 USD. Not only did Carignan immediately tend to my watch, but the cost was SIGNIFICANTLY less. Carignan also had the means to pressure test my watch which no other facility had. In short, if I were asked if I would refer them to another, the answer would be unequivocally absolutely. I wish nothing but the absolute best of luck to Carignan Watch Company, and years of good fortune.

A happy customer2019-09-14T12:42:03-04:00

William L. Brown PhD

William L. Brown, PhD

Dear Denis: I would like to thank you for the excellent work you did to restore my Grandfather’s fusee watch! I am attaching a picture of him and my Grandmother that was taken on June 3rd, 1895, when he was about 25 years old and working as a conductor on the railroad in Scunthorpe, England. Attached to his vest you can see his watch chain that leads to the watch in his pocket. I suspect that he inherited the watch from his Grandfather.

When the watch came to me after having been tossed into a box of things ready for disposal, I was concerned about its poor condition and thought that it would never run again. I kept it because it had belonged to my grandfather with whom I had a very special bond.

This morning when my wife and I opened the box containing the watch, which you had brought back to original condition with your tedious and caring workmanship, we were absolutely amazed at its beauty! Every time we look at it, we will remember the painstaking effort you put into it. You have restored a family treasure that we plan to pass down to future generations.

Although we have never met, you seem like a good friend. We also give a hearty thanks to your wife Heidi and your secretary Elise, for supporting you as you obviously gave numerous hours to bring this timepiece back to life!

William L. Brown, PhD

William’s Grandfather and Grandmother<img class=”aligncenter size-medium wp-image-7853″ src=”https://secureservercdn.net/198.71.233.87/p7b.e2c.myftpupload.com/wp-content/uploads/Charles_Brown-206×300.jpg” alt=”Charles_Brown” width=”206″ height=”300″>

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William Brown’s Pocketwatch pictures below

(Hen’ Thompson, JUN #776, pair cased, Verge Fusee with black sea ray leather covered outer case from early to mid 1700s) We completely restored this watch from replacing missing and broken parts to even replacing the sea ray leather on the outer case. This watch was in very poor condition when we received it so we are very happy with how well it turned out, we only wish we had the&nbsp; “before” pictures still.

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William L. Brown PhD2019-09-14T12:42:03-04:00

Owen Messenger

Owen Messenger

Dennis, I received my Heuer Regatta countdown chrono watch this PM. and Immediately took it over to my uncle who is also my gunsmith. The highest praise comes from another craftsman who has been at it for over 60 years. “He is one of us” Great job, quality work, and it looks every bit how you described it. I learned years ago never rush a pro and by taking our time the watch is beyond what I expected. Thanks again and I will get some more units to send you as I do not need Rolex on 5th Ave in NYC anymore. All these years I described to my wife how the countdown went with the different colors. She saw it for the first time working and now knows why I loved this watch.

Owen Messenger2019-09-14T12:42:03-04:00

Hoot Albaugh

Hoot Albaugh

Denis, Thanks very much for the overhaul on my Rolex Date watch. Before overhaul, it was running very fast, and it’s now running within one second each day. For anyone looking for excellent watch repair, Carignan is your company. Denis overhauled a 1960s manual-wind IWC Calatrava-style watch for me in 2003, and it literally stays on time to this day with no time gain or loss. He also did considerable case repair on that watch, as well as bracelet repair with the overhaul on the Rolex date. Denis makes a point to let the customer know how the repair is going during various stages, and I’ve learned a considerable amount about the watch functions from this level of customer service. I’ll forever be a customer.

Hoot Albaugh2019-09-14T12:42:03-04:00