Watch Repair Shipping Instructions
Send us your watch…but not yet.
Please do not send any items until you have spoken with Carignan Watch Company and received approval. Thank you. Once authorized, please see the listed directions.
- Complete the Printable Customer Information Form (it will be emailed to you), print it out and send it with your watch. Enclose a check for $50 made out to Carignan Watch Company.
- Pack the item using plenty of soft packing material.
- Please do not send the original box or literature your watch came with when new unless requested. We will not store them nor keep track of them for you. Do NOT send keys for pocket watches unless the key needs repair.
- We suggest you send your item via an insured, traceable means.
- Clearly label the box with your name and return address. Label the box with CWC as the ‘To’ address name, not ‘Carignan Watch Company.’ This ensures no one will know there is a valuable watch item in the package, adding a small measure of security. Our mailing address is CWC, PO Box 562, Belmont, NH 03220-0562, USA